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Warning: The file you specified cannot be opened when you open QuickBooks Desktop

You see the following error message when trying to open the QuickBooks Desktop company file on a Windows computer:

Why this is happening

This error may occur because QuickBooks Desktop has downloaded software or payroll updates and is not able to install these updates because of Windows user permissions or User Account Control settings.

How to fix it

Intuit recommends more than one solution for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.

Solution 1:

Solution 2:

  1. Use the Windows Task Manager to close out of QuickBooks.
  2. Right click the QuickBooks icon.
  3. Select Run as Administrator.
    Note: You may see a prompt that says; "Do you want to allow the following program to make changes to this computer?"; click the Yes button on this prompt.
KB ID# SLN41371
4/27/2017 11:48:46 AM
QYPPRDQBKSWS07 9138 Pro 2017 4b0c86