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C++ Runtime Error accessing payroll functions after upgrading to QuickBooks 2014

After upgrading to QuickBooks 2014, you may encounter an error message when accessing certain payroll functions (such as Scheduled Payroll or printing paychecks): Microsoft C++ Runtime Library- Runtime Error!

You may also see QuickBooks shut down with no error message.

How to fix it

This issue has been resolved in the latest release for QuickBooks 2014.

Update to the latest release:
Estimated time: 30 minutes

Go to the Update to the Latest Release web page.

IMPORTANT:  Make sure your product is selected.  If not, click "Choose a different product."

Select and follow the instructions for one of the update options:

  • Automatic Updates
  • Manual Updates


If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free. You can contact an agent for additional guidance. Fees may apply.


KB ID# SLN76523
7/5/2015 2:03:42 PM
QYPPRDQBKSWS02 9102 Pro 2013 a928e2