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Configuring multi-user access requires Windows Admin rights

 To access company files, the QuickBooks database system user must be logged in to Windows with Administrator privileges.

Detailed instructions

To set Administrator privileges:

  1. Close QuickBooks.
  2. Click the Windows Start button and choose Control Panel.
  3. Open User Accounts.
    • Windows 7: Click Manage User Accounts
  4. Double-click the QBDataServiceUserXX for your version of QuickBooks: 
    • QuickBooks 2015: QBDataServiceUser25
    • QuickBooks 2014: QBDataServiceUser24
    • QuickBooks 2013: QBDataServiceUser23
    • QuickBooks 2012: QBDataServiceUser22
    • QuickBooks 2011: QBDataServiceUser21
    • QuickBooks 2010: QBDataServiceUser20
    • QuickBooks 2009: QBDataServiceUser19
    • QuickBooks 2008: QBDataServiceUser18
    • QuickBooks 2007: QBDataServiceUser17
  1. Click the Group Membership tab.
  2. Select Other and click the drop-down arrow to select Administrators.
  3. Click OK.
  4. Open QuickBooks and refer to Start or stop multi-user hosting to start or stop multi-user access.

 

 

If these steps do not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free or you can contact a technical support agent for additional guidance. Fees may apply.

 
KB ID# HOW12075
10/31/2014 10:55:30 PM
PPRDQSSWS403 9102 Pro 2013 832308