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Troubleshoot QuickBooks Online Banking issues and errors, including OL and OLSU errors

Common setup and connection errors include: OLSU-1011, OLSU-1013, OLSU-1016, OL-202, OL-203, OL-205, OL-206, OL-209, OL-231 and OL-232. OL-301, OL-332, OL334, OL-392 and OL-393.

You may receive an OL or OLSU error (or no error code at all) when setting up an account for online services or when attempting to download or view transactions.

This article will guide you through basic troubleshooting steps to help isolate the cause of the problem and possibly resolve it.

Detailed instructions

Intuit recommends more than one solution for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.

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If these steps do not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free or you can contact a technical support agent for additional guidance. Fees may apply.

KB ID# HOW16085
8/1/2015 9:14:52 PM
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