Suppressing the Desktop is a troubleshooting tool in both QuickBooks for Windows and QuickBooks for Mac:
Suppressing the desktop can help you determine if the root cause of your issue is User, Data, Application, or System. For example:
If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free. You can contact an agent for additional guidance. Fees may apply.